Shipping & Returns

Domestic Shipping:

We offer 1 flat shipping rate as set out below:
  
Standard Package (DPD up to 5 working days)* - £4.95

*Parcels to Northern Ireland and some parts of Scotland such as the AB postcode area may take longer.

 

EU Shipping:

We deliver to all European Union member countries with a single flat rate as below:

 International (Hermes 10-14 working days) - £14.95

 

USA & Canada Shipping:

We deliver to all US States and Canada with a single flat rate as below:

 International (Hermes 10-14 working days) - £39.95

  

Rest of World Shipping:

Please contact us directly for shipping outside of the mentioned countries at theteam@primaldetail.com

  

 Returns:

If you are not fully satisfied with our products then please contact us at theteam@primaldetail.com within 7days of receipt of your order.

 

Undeliverable Items:

Should you be unable to take delivery of your items for any reason resulting in your package being returned to us, we reserve the right to charge you for the shipping fee. We will refund you the cost of all products less the shipping fee and invite you to re-purchase your items should you so wish.